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Ticketing & VIP

2025 - 26 Season Ticket Renewals
I haven’t received anything regarding Season Ticket renewals. Why is that?
I can’t log into my online account to renew my Season Ticket and need help?
I've updated my password, how do I renew my Season Ticket?
What fees will I be charged to renew my Season Ticket?
Are junior concessions available in all areas of the ground?
Can I use my On Account Balance and Rangers Direct Debit to pay for my Season Ticket?
See all 11 articles

V12 Finance 2025 - 26 Season Ticket Renewals
How do I apply for finance to pay for my Season Ticket?
Can a member of my Friends and Family renew my Season Ticket for me using V12 Finance?
How long will it take to get a decision on my finance application?
My application for finance has been referred by V12 Finance, but I have received a confirmation e-mail from the club confirming my season ticket has been renewed. What does this mean?
What do I do if my Finance application is declined?
Will I be charged a fee if I renew using the Finance option?
See all 10 articles

Ticket Office Opening Hours

What are the Ticket Office opening hours?

General Ticketing
How can I purchase Home Match Tickets?
When will MyGers Members be able to buy tickets for home games?
What time will the tickets go on sale at?
Where can I read the full Season Ticket Terms and Conditions?

Away Match Ticketing

My Away match ticket has not arrived, can I request a reprint?
I have requested a reprint of an Away match ticket – where will I collect this?

Seatsub
What is SeatSub?
How can I make my seat available for resale on Seatsub?
Can I change my mind after making my seat available for resale?
What are the benefits to me if my seat is sold via SeatSub?
When can I make my seat available for resale on SeatSub?
Will my seat automatically be put forward for sale once returned via SeatSub?
See all 11 articles

Continuous Credit Card Scheme
What is the Continuous credit card scheme?
How can I join the Continuous Credit Card Scheme?
How can I pay for these games?
How can I amend my payment details for CCCS?
My CCCS Payment hasn’t come out. What do I do?
Why do I need to advise you if my expiry date changes?

Friendship Groups

How do I set up a friendship group?
For games played away from Ibrox Stadium can I sit beside my friends and family?

Smartcards
I’ve just purchased my first Season Ticket, how do I access the ground?
I’ve lost my smartcard, how do I order a new one?
I’ve renewed my Season Ticket; will I receive a new smartcard?
What happens if I forget my smartcard for a game?
My smartcard may be faulty?
My smartcard is damaged, will it work?

Seat Transfer and Name Changes
Can I move seats and if so how do I go about it?
I wish to transfer ownership of my Season Ticket to another supporter, can I do this?

Supporters Club
How do I register a Supporters Club?
How many members do I need to register a Supporters Club?
What is required to register a Supporters Club?
What payment methods are available for Supporters Clubs?
We are a newly registered Club, what tickets can we apply for?
How do Supporters Clubs apply for tickets?
See all 12 articles

VIP Hospitality
When will I receive my e-tickets for my purchase?
Can we visit the Trophy Room?
Where is my parking pass and where do we park ?
What is the dress code for hospitality?
Are there elevators and do all lounges have seating available?
Do you have disabled access?
See all 9 articles

Cancellations
I have cancelled my season ticket, am I due a refund?
Can I purchase my cancelled seat next season?

2024-25 Season Ticket Waiting List

How do I join the Season Ticket waiting list?
How does the season ticket waiting list work?
Do I need to re-apply each season if I'm already on the waiting list?

2024-25 Women's Season Ticket

I haven’t received anything regarding Season Ticket renewals. Why is that?
What fees will I be charged to renew my Season Ticket?
I've updated my password, how do I renew my Season Ticket?
I can’t log into my online account to renew my Season Ticket and need help?