HOW CAN WE HELP YOU? HOW CAN WE HELP YOU?

HOW CAN WE HELP YOU?

HOW CAN WE HELP YOU? HOW CAN WE HELP YOU?
Ticketing & VIP Hospitality Ticketing & VIP Hospitality Ticketing & VIP Hospitality
MyGers Membership MyGers Membership MyGers Membership
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Ticketing & VIP

2025 - 26 Season Ticket Renewals

What is the Season Ticket renewal deadline?
I haven’t received anything regarding Season Ticket renewals. Why is that?
I can’t log into my online account to renew my Season Ticket and need help?
I've updated my password, how do I renew my Season Ticket?
What fees will I be charged to renew my Season Ticket?
Can I use my On Account Balance and Rangers Direct Debit to pay for my Season Ticket?
See all 11 articles

V12 Finance 2025 - 26 Season Ticket Renewals

How do I apply for finance to pay for my Season Ticket?
Can a member of my Friends and Family renew my Season Ticket for me using V12 Finance?
How long will it take to get a decision on my finance application?
My application for finance has been referred by V12 Finance, but I have received a confirmation e-mail from the club confirming my season ticket has been renewed. What does this mean?
What do I do if my Finance application is declined?
Will I be charged a fee if I renew using the Finance option?
See all 10 articles

Ticket Office Opening Hours

What are the Ticket Office opening hours?

General Ticketing

Upcoming Home Match Sales dates
How can I purchase Home Match Tickets?
When will MyGers Members be able to buy tickets for home games?
What time will the tickets go on sale at?
Are junior concessions available in all areas of the ground?
Where can I read the full Season Ticket Terms and Conditions?

Away Match Ticketing

My Away match ticket has not arrived, can I request a reprint?
I have requested a reprint of an Away match ticket – where will I collect this?

Seatsub

What is SeatSub?
How can I make my seat available for resale on Seatsub?
Can I change my mind after making my seat available for resale?
What are the benefits to me if my seat is sold via SeatSub?
When can I make my seat available for resale on SeatSub?
Will my seat automatically be put forward for sale once returned via SeatSub?
See all 11 articles

Continuous Credit Card Scheme

What is the Continuous credit card scheme?
How can I join the Continuous Credit Card Scheme?
How can I pay for these games?
How can I amend my payment details for CCCS?
My CCCS Payment hasn’t come out. What do I do?
Why do I need to advise you if my expiry date changes?

Friendship Groups

How do I set up a friendship group?
For games played away from Ibrox Stadium can I sit beside my friends and family?

Smartcards

I’ve just purchased my first Season Ticket, how do I access the ground?
I’ve lost my smartcard, how do I order a new one?
I’ve renewed my Season Ticket; will I receive a new smartcard?
What happens if I forget my smartcard for a game?
My smartcard may be faulty?
My smartcard is damaged, will it work?

Seat Transfer and Name Changes

Can I move seats and if so how do I go about it?
I wish to transfer ownership of my Season Ticket to another supporter, can I do this?

Supporters Club

How do I register a Supporters Club?
How many members do I need to register a Supporters Club?
What is required to register a Supporters Club?
What payment methods are available for Supporters Clubs?
We are a newly registered Club, what tickets can we apply for?
How do Supporters Clubs apply for tickets?
See all 12 articles

VIP Hospitality

When will I receive my e-tickets for my purchase?
Can we visit the Trophy Room?
Where is my parking pass and where do we park ?
What is the dress code for hospitality?
Are there elevators and do all lounges have seating available?
Do you have disabled access?
See all 9 articles

Cancellations

I have cancelled my season ticket, am I due a refund?
Can I purchase my cancelled seat next season?

2024-25 Season Ticket Waiting List

How do I join the Season Ticket waiting list?
How does the season ticket waiting list work?
Do I need to re-apply each season if I'm already on the waiting list?

2024-25 Women's Season Ticket

I haven’t received anything regarding Season Ticket renewals. Why is that?
What fees will I be charged to renew my Season Ticket?
I've updated my password, how do I renew my Season Ticket?
I can’t log into my online account to renew my Season Ticket and need help?
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MyGers Membership

MyGers Auto Renewal 2025-26

MyGers Terms & Conditions 2025-26
My 2025/26 Membership is on Auto-Renewal, when will my payment be taken?
How do I check or amend my Credit/Debit card enrolled on the Auto-Renewal scheme?
How do I add myself into the 2025/26 Membership Auto-Renewal process?
How do I remove myself from the 2025/26 Membership Auto-Renewal process?
I opted out of Auto-Renewal, when can I purchase my 2025/26 Membership online?
See all 12 articles

MyGers General

What points values can be earned for the 24/25 for MyGers Members?
What options are available to join MyGers?
Will my MyGers be auto-renewed?
Where can I view my MyGers points balance?
How can I buy a MyGers Membership?
How do I access the season ticket holder MyGers discounted price?
See all 14 articles

MyGers Membership Card & Welcome Pack

Will I receive a personalised MyGers Membership Card?
What will I receive in the Welcome Pack?
When will my MyGers Welcome Pack arrive?
I would like to cancel my active MyGers Membership. How do I do this?

MyGers Loyalty Points

Membership Tiers
How will the MyGers loyalty system work?
Over what period are MyGers points awarded?
How is the Club measuring loyalty as part of the MyGers Membership programme?
Can I move up and down the tiers throughout a season?
Will tier boundaries change with each points update?
See all 14 articles

MyGers Priority Ticketing

How many home tickets can a MyGers Member buy?
How can MyGers Members buy tickets for a domestic away game?
Are there any domestic away games that will not follow the MyGers Member process?
How are higher and lower category games being categorised for MyGers Members?
How can I buy tickets for a European away game?
Can tickets be upgraded from a junior to an adult ticket for away games for MyGers Members?
See all 13 articles

MyGers Discount

Ibrox Stadium Restaurant Discount:
Edmiston House Cafe Discount:
Stadium Tours Discount:
RangersTV Benefit:
RWFC Home Match Ticket Discount
Rangers Soccer School Discounts:
See all 9 articles

MyGers Experiences

What kind of experiences are on offer for MyGers Members?
How can a Junior MyGers Member be selected to be a matchday mascot?
How can a Junior MyGers Member be invited to the Junior MyGers parties and activities?
How can I enter the monthly MyGers Moments prize draw?
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General

Ibrox Tours

How can I buy an Ibrox Stadium or Museum tour?
Where can I find further information about Ibrox Tours?
I’ve booked a tour online, when should I expect my tickets to arrive?
My tickets haven’t arrived on time, can I still attend?
I am restricted to a wheelchair; can I still attend the tour?
Can I take photographs?
See all 8 articles

Edmiston House

What are the Rangers Café opening hours?
What are the Museum opening hours?

Events

How can I find out more about Rangers official events?
How can I book an event?
When I book an event when should I expect my invites?
Are there plans for official club events out with the central belt?
Why are more events not held at Ibrox Stadium?

RangersTV

Where can I use my Rangers Account?
I've tried to log in a few times to RangersTV unsuccessfully and I now can’t, why is that?
What do I do if I can't click on the link in the confirmation email for RangersTV?
I haven't received the confirmation email for RangersTV, what can I do?
How do I create a Rangers Account?

Car Parking

Where can I park on matchdays?

Supporters Liaison Officer

Supporters Liaison Officer Contact

Half Time Shout Outs

How do I get a half-time shout out?

Soccer Academy

Do Rangers Soccer Academy run term-time classes?
Does Rangers Soccer Academy run holiday classes?
What kind of clothing should be worn to Rangers Soccer Academy classes?
Should my child bring food and drink with them to Rangers Soccer Academy classes?
Does Rangers Soccer Academy allow spectators at the classes?

The Rangers Store

What are the Rangers Store opening hours?
The Rangers Store Contact

Partnerships

Partnerships Contact

Advertising

Advertising Contact

Brand Protection

Brand Protection Contact

Disability Matters

Disability Liaison Officer Contact

Child Wellbeing

Child Wellbeing and Protection Officer Contact
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