I’ve renewed my Season Ticket; will I receive a new smartcard?
New smartcards are not issued each Season. Please retain your smartcard ...
I’ve just purchased my first Season Ticket, how do I access the ground?
You will be issued with a smartcard to gain access to the Stadium which ...
I’ve lost my smartcard, how do I order a new one?
Replacement smartcards can be ordered online via the website.
The charg...
What happens if I forget my smartcard for a game?
On a matchday please visit the Ticket Centre to be issued with a paper m...
My smartcard may be faulty?
Replacement smartcards cost £5 and can be purchased online here.
My smartcard is damaged, will it work?
No. The antenna all around the border of the card fails to work once dam...