I’ve lost my smartcard, how do I order a new one?
Replacement smartcards can be ordered online via the website. The charge...
I've ordered a new smartcard will this be posted to me or do I have to collect it?
Replacement smartcards ordered online will be posted by 13:00 on Thursda...
My Smartcard is damaged or isn't working – what should I do?
If your season ticket smartcard is damaged or is faulty, please visit th...
What happens if I forget my smartcard for a home match?
On a matchday please visit the Ticket Centre to be issued with a paper m...
I’ve renewed my Season Ticket; will I receive a new smartcard?
Smartcards are not reissued each season. Please retain your smartcard fo...
I've just purchased my first Season Ticket, how do I access the ground?
If you have purchased a new Season Ticket for the 2026/27 season, you wi...