My Smartcard is damaged or isn't working – what should I do? My Smartcard is damaged or isn't working – what should I do?

My Smartcard is damaged or isn't working – what should I do?

Service Desk Service Desk

If your season ticket smartcard is damaged or is faulty, please visit the Ticket Centre during opening hours.

The team can test your smartcard to check for any damage or faults and issue a replacement if required.

Alternatively, you can order a replacement smartcard online.

 

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