What about tickets for disabled supporters?
Wheelchair disabled supporters will follow the same sales process as gen...
I don’t scan my ticket when entering the stadium. How will I earn the home match attendance points?
For supporters who do not scan their ticket (for example, supporters bas...
Can I pick games on an individual basis?
Yes, we have introduced the ability to register interest and buy domesti...
What time will the tickets go on sale at?
This will vary depending on the notice period the Club has to work with....
When will MyGers Members be able to buy tickets for home games?
A MyGers Members sales window will always be scheduled before a public s...
MyGers – Away match ticket not received.
My ticket has not arrived, am I due a refund?By default, away tickets ar...
What about the Continuous Credit Card Scheme for MyGers Members?
The “Friendly Games”, “All Home Games plus priority for Semi-Finals/Fina...
What about Friends and Family groups for MyGers Members?
Friends and Family groups will still be active. However, as tickets will...
How will tickets for Domestic Semi-Finals and Finals be allocated?
General ticket access for Semi-Finals and Finals will be distributed via...
I’m a Season Ticket Holder Member who can’t attend a future home league game. Is there another way that I can earn an attendance point?
Yes, we understand that not every supporter can make every home league g...
How do I earn home match attendance MyGers points?
Points will be earned by scanning your season ticket smart card or indiv...
When will the MyGers points and my loyalty status be updated throughout the season?
Tier statuses will be updated approximately every 12 weeks. The date for...
Where can I view my MyGers points balance?
You can view your points and tier status by logging into your MyGers acc...
Can I claim MyGers points if I have made purchases for someone else?
No, points are linked to an individual Rangers number and are non-transf...
Will MyGers Members who purchase their season ticket through finance be given a different points value from Members who purchase in full and up-front?
No, both payment options will earn the same value of MyGers points.
I’m a seasonal hospitality client who would like to purchase a MyGers Membership. How do I do this?
Seasonal hospitality clients who would like to purchase a MyGers Members...
Why do you only receive MyGers loyalty points for tickets that are purchased directly from the Rangers Ticket Centre?
For traceability reasons, we can only award points to individual MyGers ...
Why will I not receive a MyGers loyalty point for purchasing an Old Firm semi-final or final ticket?
For Old Firm Semi-Finals and Finals, it is assumed that we will not rece...
How are higher and lower category games being categorised for MyGers Members?
When categorising an away game to determine the points value available u...
What ticketing history will you use to create my loyalty points balance for MyGers?
Using supporter’s Rangers Numbers, loyalty balances are based on histori...
Do I still need to buy a Rangers Travel Club Membership if I want to apply for away games in European Competitions?
No, as of Season 2020/2021 the Travel Club will be included as part of t...
Can MyGers Members pick away games on an individual basis?
Yes, we have introduced the ability to register interest and buy domesti...
Can tickets be upgraded from a junior to an adult ticket for away games for MyGers Members?
No, there will be no ability to change the age category of away tickets.
How can MyGers Members buy tickets for a European away game?
MyGers Members will have the option to register interest for these fixtu...
Are there any domestic away games that will not follow the MyGers Member process?
For certain high demand matches (such as Aberdeen, Celtic, Hearts and Hi...
How can MyGers Members buy tickets for a domestic away game?
Members who are also Season ticket holders will have the option to regis...
How many home tickets can a MyGers Member buy?
This can vary dependent on the game. However, for most matches, MyGers p...